Headquartered In Atlanta, GA, Conceptol is an integrated information technology & Business Process Outsourcing Company providing high-quality and cost-effective customer management and Business Process Solutions.

Combining the highly skilled team players, huge industrial experience and cutting edge technology, we have mastered the science of staffing and the art of brand empowerment. we are successfully providing the most sustainable solutions to the clients, globally, under one umbrella.

As a responsive strategy partner (Contact Center) we efficiently address customer inquiries and serve every aspect and touch point of the customer lifecycle… leaving them satisfied and loyal.

  • Customer Service
  • Debt Collections
  • Order Taking
  • Product Support Helpdesk
  • Customer Acquisition & Retention
  • Remote Quality Monitoring
  • Market Research & Database Updating
  • Prospecting & Appointment Scheduling
  • Social Media Customer Service

As a Staffing Consultant we reduce the administrative burden on our client organizations by providing them all types of hr solutions. this way they can focus on the core Business Processes in order to reach the new heights.

As a Branding Solutions provider we offer the most efficient and powerful branding services to the brands so that they can shine in the internet world and grab more and more success.

Why Should You consider Conceptol?

  • 360°Degree Understanding & Industry Experience
  • NextGen Customer Service Portfolio
  • Integrated Multi Channel Support Architecture
  • Digital Transformation & Branding Expertise
  • Research & Analytics – Customer Service And Operations Analysis
Head Office:

10 GlenLake Parkway Suite 130 Atlanta, GA 30328

Corp. Office 6801 Sanger Avenue, Suite 217, Waco, TX 76710