Healthcare & Insurance

Today’s Healthcare & insurance providers are confronted with a complicated, competitive and highly-charged marketplace that’s beset by challenges – and rife with opportunities. Government reforms and regulations require strict compliance. Operational needs are complex – and associated costs are rising. Meanwhile, companies struggle to grow market share – while providing unparalleled member service.

Including both back office and front office services, enable healthcare & Insurance organizations improve the quality of customer service, effectively meet regulatory compliance, and realize a distinct competitive edge, while significantly cutting down the cost of the entire process. Our end-to-end Shared Services include:

  • Contact Centre Services
  • Finance, Billing, Collections & Accounting Services
  • Business Intelligence Analytics / Reporting Services
  • Answering Service/Mailroom/Scanning/Indexing Services
  • Claims assessment and management including fraud detection, review and analysis

Why should you consider US?

  • Global Delivery Model (Onsite, Offsite and Hybrid) for cost-efficiency and round-the-clock support
  • Dedicated teams of highly skilled RCM professionals, including certified coders, billers and accomplished AR follow-up specialists
  • Expertise in database administration/conversion, integration and reporting (PM & EMR)
  • Compliance and stringent quality standards in place
  • Process experts with 10+ years of operations and transition experience in handling complex and diverse offshore projects in the healthcare & Insurance domain.
  • Team of 50+ Debt Collectors, Conceptol come with 15 + years of experience in Medical Collections.

Our focused investment in client relationships through "skin-in-the-game," innovative and customized engagement models, as well as flexible commercial constructs, help you create a significant business impact.

Head Office:

10 GlenLake Parkway Suite 130 Atlanta, GA 30328

Corp. Office 6801 Sanger Avenue, Suite 217, Waco, TX 76710